Privacy Policy: Data Protection at DispatchServiceLLC

1. Our Identity

Our website address is: https://dispatchservicellc.us. At DispatchServiceLLC, we act as a dedicated back-office for owner-operators. This policy outlines how we handle your carrier privacy and professional information with the highest level of information security.

2. Interaction & Comments

When you engage with our logistics platform by leaving comments, we collect the data shown in the form, along with your IP address and browser details.

  • Security: This helps our spam detection systems keep the site secure and professional.
  • Profile Images: If you use the Gravatar service, your profile picture may be visible to the public once your comment is approved.

3. Media & Cyber Security

As a logistics agency, we prioritize your cybersecurity. If you upload images or documents to our site, please ensure they do not contain embedded location data (EXIF GPS). This protects your specific routes and coordinates from unauthorized access.

4. Cookie Policy

We use cookies to ensure your experience on our trucking website is seamless:

  • User Convenience: If you leave a comment, you can opt-in to save your details so you don’t have to re-type them. These stay active for one year.
  • Portal Access: When you log into your dispatch dashboard, we use temporary cookies to keep your session secure and active while you browse loads.

5. Your Data Rights

You are in control of your information:

  • Access & Portability: You have the right to request a file of the personal data we hold about you.
  • Request Erasure: You can ask us to delete your records at any time.
  • Note: This does not include data we are legally or administratively required to keep for industry regulatory compliance.

6. Where We Process Data

We use data encryption and secure automated spam detection services to process inquiries. We never sell your business information to third-party telemarketers.

7. Contact Us Regarding Privacy

If you have any questions about your data privacy or wish to make a data request, please contact our support team directly through our official email:

Response Time: We aim to address all privacy-related inquiries within 48 business hours.

Email: dispatchservicelc@gmail.com